Terms of Service
Welcome to Murari’s. These Terms of Service ("Terms", "Agreement") govern your use of our website located at www.muraris.in (the "Site") and the services we provide. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our Site.
1. General Information
This website is owned and operated by Murari’s. Throughout the site, the terms “we”, “us” and “our” refer to Murari’s. Murari’s offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
To use our Site and services, you must be at least 18 years old or the age of majority in your jurisdiction. By agreeing to these Terms, you represent that you are legally eligible to enter into a binding contract.
3. Online Store Terms
By placing an order on our Site, you agree to provide accurate, current, and complete information during checkout, including your name, shipping address, billing information, and payment details. We reserve the right to refuse any order you place with us.
All purchases made through the Site are subject to our Shipping Policy as well as the Return Policy
4. Products and Pricing
We make every effort to display our Indian sweets, including our specialities like Kaju Katli, Kesar Katli, Motichoor Laddoo, and Khajur Barfi, as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability to you or to any third party.
5. Payment
We accept payments through [Insert payment gateway or platform, e.g., Razorpay, Stripe, Shopify Payments]. By submitting your payment information, you authorize us to charge the applicable order total to your selected payment method.
We do not store your payment information on our servers. All payment processing is securely handled by our third-party payment provider. Please refer to their privacy and security policies for more details.
6. Shipping and Delivery
Orders are processed within 1–3 business days of receipt. Delivery timelines may vary based on your location and courier availability.
For full details, please read our Shipping Policy
7. Returns and Refunds
Due to the perishable nature of our sweets, we currently do not accept returns. If your order arrives damaged or if you received the wrong product, please contact us within 24 hours of delivery at connect@muraris.in.
Refunds, if applicable, will be processed according to our Return and Refund Policy.
8. Intellectual Property
All content on this Site—including images, logos, graphics, product names, and text—is the property of Murari’s and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any part of the Site without our prior written permission.
9. User Content and Conduct
You may be able to submit reviews, feedback, or other content through our Site. By doing so, you grant us the right to use, display, and publish your content for promotional or marketing purposes.
You agree not to:
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Use the Site for any unlawful purpose
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Transmit viruses or any malicious code
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Attempt to gain unauthorized access to any part of the Site or servers
We reserve the right to remove any content or block any user that violates these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Murari’s shall not be liable for any damages arising from your use of the Site, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
All our sweets and products are made using high-quality, real ingredients, and no artificial additives. However, we encourage customers with allergies to check the ingredient lists before purchasing.
11. Indemnification
You agree to indemnify and hold harmless Murari’s, its directors, employees, affiliates, and partners from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third-party.
12. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of any third-party sites.
13. Changes to Terms
We reserve the right to update or change these Terms at any time without prior notice. It is your responsibility to review them periodically. Continued use of the Site following changes constitutes your acceptance of the revised Terms.
Last updated on: 2nd June, 2025
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Maharashtra, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in Mumbai, Maharashtra.
15. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: connect@muraris.in
📞 Phone:
📍 Mailing Address:
When you taste our sweets, you experience the difference that real ingredients and traditional methods make.
✅ Authentic Taste – Rooted in traditional recipes passed down over generations
✅ Premium Ingredients – Only the best cashews, saffron, besan, ghee, and natural sugars
✅ Handmade in Small Batches – To ensure perfect freshness and flavor
✅ Guilt-Free Indulgence – No synthetic additives or preservatives
✅ Craftsmanship & Care – Every sweet is made with love, patience, and skill
Whether it's our melt-in-the-mouth Kaju Katli, royal Kesar Kaju Katli, or the delicately soft Motichoor Laddoo, each product tells a story of dedication to tradition and excellence.
Our Vision
Our vision is simple: To make authentic, premium-quality Indian sweets accessible to everyone, while upholding the traditions, purity, and passion that define our culinary heritage.
We dream of a world where every bite reminds you of home, every sweet brings a smile, and every celebration becomes more meaningful with the true taste of India.
Our Promise: Uncompromised Quality
We treat sweets with the respect they deserve — carefully selecting each ingredient and ensuring every step of preparation meets the highest standards. Our sweets are:
- Freshly prepared to order
- Packed with love in hygienic, food-safe packaging
- Made to preserve the authentic flavor, aroma, and richness of Indian mithai
Because when it comes to celebrations, only the best is good enough.
At Murari's, we understand that sweets are an essential part of every Indian celebration — from Diwali and Raksha Bandhan to weddings, baby showers, and housewarming parties.
Our sweets bring joy to festive tables, warmth to gifting moments, and delight to everyday indulgences. Whether you're ordering for yourself, gifting a loved one, or curating a special festive box, we ensure that every box of sweets is a box full of happiness.